Tuesday, February 21, 2006

On the Cusp of Greatness:

The gut feeling is so important in business. Many times you feel a nervous excitement about what is to come. This is one of the greatest times in business. All of your hard work is about to pay off, now it's all about execution.

Today, I feel that we are the cusp of greatness. The idea to make the Internet a safer place to start of relationship of any kind is a very simple idea. Staying true to that is tougher. But ultimately, your relationship with the customer is what will drive the business into the future. Our promise to our userbase is that they will always come first and they can trust that what we do will be in their best interest and not always in our best financial interest short term. But long term those two needs are firmly aligned.

The nervous excitement stems from having all the pieces to the puzzle and an idea of what the finished project looks like, but not knowing yet how to put it together. We figure it out as we go. We get feedback from what we have done and clues from the puzzle pieces placed properly.

Cheers,
Mike

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